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Refund Policy

Items may be returned for a refund or exchange.


Please note the conditions of return below:

  • The returned item must reach us within 7 days of receipt
  • The item must be returned in new condition as received and in its gift box.
  • With the exception of faulty items, return postage is at your own cost.
  • Please note: Pierced earrings are non-refundable due to hygiene reasons.


Please send items to:

Starlet Jewellery returns

22 Amberley Drive, Twyford, Reading, Berks, RG10 9BZ


Many of our jewellery designs are handmade and therefore very slight variations in design or materials used are to be expected.

Furthermore, whilst we have taken the utmost care to represent the colour and appearance of all the materials accurately on this website, due to the variation in computer monitors colours may vary slightly.